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Trust & privacy

Privacy choices you can understand

MATE keeps conversation content private and gives you clear control over history and Memory.

Three commitments

1

Your history stays with you

Your chat history and Memory stay on your device, where you can review or remove them.

2

Privacy first

MATE does not retain conversation content on its systems. You choose how you use MATE and can change that choice when you need to.

3

Never a data business

Conversation content is not sold, used for advertising, profiling or model training.

Service records stay separate

Account, billing and support records are handled separately and kept only as needed to provide the service and meet legal duties.

The essentials

Swiss operated

Built by Swisswise GmbH in Bern and served from data centres we own and run ourselves.

Private by design

No tracking, no ad profiles, no resale of your content.

Fully renewable

Across the year, our data centres run on 100% renewable electricity, about half hydro and half solar.

Clear choices

Privacy settings, history and Memory controls remain visible and understandable.